Odds in My Favor

I may have mentioned this before in one of the many tags that I’ve done but for those who are fairly new to the blog, I’m a major tech nerd. My favorite operating systems to play with are Microsoft based software and Android operating systems. I make it a point to keep up with any and all tech news surrounding these two players.

Every year Β Android releases a new operating system and each operating system is named after the next letter in the alphabet as well as a sweet dessert. I’ve been following Android since it was on operating system Gingerbread back when I had a Nook Color and rooted it regularly. Rooting a device means you’re putting a new, most of the time better, operating system over the stock (default) one. Android operating systems are now up to Android Oreo and just for fun I’ll list the OS’ of the past since I’ve dabbled with them:

Gingerbread
Honeycomb
Ice Cream Sandwich
Jellybean
Kit Kat
Lollipop
Marshmallow
Nougat
Oreo
(I think P should be Popsicle, just saying)

Most smartphones and even tablets these days are made by manufacturers like Samsung, LG, Motorola, etc. These manufacturers make the hardware, which is the hard pieces of your phone, and versions of their own software (called the UI: user interface) on top of the Android source code. Android is open source. That means it is freely shared to anyone interested in developing new apps or UIs or whatever you want. In the past couple of years, Google has decided to make their own smart phones so that we can have the “stock Android” experience. That means there’s no skin on top of the source code. You’re getting the bare, no bloatware bones. Which is what I love.

The Google line started with the Nexus brand. My first Nexus was the tablet, the Nexus 7. It’s actually still around years later because I passed it on to my mother. Currently I have the Nexus 6P which was released back in 2015. I adore my phone, I really do. So imagine my surprise to find out that my phone has a defective battery due to a software update, specifically Nougat. I didn’t really notice it at first but it became very clear to me this past Saturday when my phone prematurely died at 48% when it wasn’t really dead.

I don’t want to say that I live for my phone but I definitely rely on it a lot especially when I’m out and about in Downtown Cleveland at 11 o’ clock at night. So I get in the car, plug the phone in, boot it up and it starts charging at 47%…. Something’s clearly wrong. My husband has the same phone and is experiencing the same issue so I asked him to do some research online to see if there’s a fix.

Turns out we aren’t the only ones with this issue and people have been contacting Google to resolve their issues and Google’s response is to give people brand new Pixel phones! I’ve had my eye on the Pixel for a while, since it’s the new “Nexus”, but it’s way out of my price range but if Google is replacing defective phones, I need to be on this train! It’s 1 o clock in the morning at this point and I have n idea if they’re even open but I try anyway because there’s a small chance!

Apparently they have 24 hour customer service because as soon as I submit the request, I get a phone call not even 5 minutes later. I explain the my situation pretending I did not read that Reddit thread. I told him all the troubleshooting I’ve done like draining the battery completely, soft reset, etc etc. Only thing I didn’t do was a factory reset because that requires backing up everything and wiping my phone which I was not ready to do unless absolutely necessary. The customer service rep asked me when I bought the phone and if I was still under warranty. I told him 2015 and no it’s way out of warranty. At this point I’m thinking, welp, that’s the end of that, at least I tried.

BUT WAIT! He says, “Let me talk to my mentor and see what I can do” Then I’m put on hold for like 10 minutes. I’m sitting here literally about to be sad that I got my hopes up when he comes back and says, “GOOD NEWS!” To use one of my favorite quotes from a book, “the universe exploded!” I am getting a brand new, 128 GB Pixel XL in exchange for my 2 year old 64 GB Nexus 6P and I’m still in shock even though I have a confirmed tracking number. I am NEVER this lucky! But I am 100% grateful to the Google gods for this one. I literally just saved $900 even though I never planned on buying the phone until it came waaay down in price. Seriously, what are the odds?

I hope you all enjoyed the geek/happy dance that I shared with you today. I know it’s kind of long so if you made it all the way through this story you’re amazing. Has anything like this ever happened to you before? Do you have super nerdy tendencies to specific products? Let me know in the comments below!

Nel

Happily married, bookaholic, Netflix-a-holic sharing random experiences and interpretations of my world which is brutally honest most of the time.

Latest posts by Nel (see all)

Share today's tale:

33 thoughts on “Odds in My Favor

  1. Haha, I did not know that about you πŸ˜‚
    Good news for you, yay!

    I’ve always liked the Android OS names. So cool.
    I am anti-apple
    Not the fruit, what’s it even done to us?
    No. The multi-billion brainwashing, zombie creating corporation πŸ˜‚πŸ˜‚πŸ˜‚πŸ˜‚

    Lots of love! ❀🌺🌺🌺🌺

    • HAHAHAHA! I thought about writing how anti-Apple I am in the post but I didn’t want to offend anyone. I’m so glad I’m not alone. Thank you for your absolutely, giggle-inducing comment Maria! πŸ˜€

          • You’re just damn lucky that I’m behind on my blog because I’ve been drooling over the new Apple watch I’m getting at the end of the month. C’mon Sept 22nd! Now I can be a tech nerd, too. I”ll be one of those obnoxious geeks making phone calls from their watch without having to take my phone along. I lost my old Apple watch probably at the pool locker room. Damn it, I’m gonna swim with this new one on! And I’ll make calls and texts between strokes!

            Hehe, Nel I’m really happy you got a new, better phone. But what about Zel, is he getting a new one, too?

            The P OS should be pudding…just sayin’

            • That is the only think about Apple that I like! They make great watches! Have you seen the Iphone X? That’s some fancy bit of tech but I would never buy a cellphone for $1000 willingly, haha.

              Zell isn’t getting a new one the way I am. He has the same phone but his was replaced with a refurbished unit by Huawei so Google can’t do anything about it and Huawei won’t cause he’s out of warranty. He was sad about that but I told him on the bright side, we only have to buy one new phone now instead of two she he can get whatever he wants.

              PUDDING!! YES!! I don’t like pudding but I think that would fit well! Great suggestion Linda!

  2. hehe I’m not gonna pretend to understand the tech stuff- it’s not something I’m any good at! (it’s probably really bad that I’m so technologically inept, especially since I have years of practice listening to a lot of this stuff, cos my best friend’s a coder- but none of this ever goes in to my very tech-phobic brain) πŸ˜‰ BUT I did understand that you’re getting a new phone and that’s awesome! Respect for being a techie as well! πŸ˜€

    • “tech-phobic” brain. Hahaha! I want to be a coder but I hate school and I’m already in enough debt that I’m not motivated enough to go back. YES! It will be here tomorrow! I am super excited!

      • hehehe πŸ˜‰ Ah yes, I get that- I’ve no desire to go back to school either and nope couldn’t handle more debt either!! My friend actually studied science and did one coding course on the side while she was at uni, then she basically taught herself afterwards and ended up with a career in it- so it’s possible to learn it… though I have no idea how lol!! πŸ˜‰ Ahh that’s so awesome!!!

  3. I love when contacting customer service works well! My Kindle wasn’t charging anymore and it was way out of warranty plus I bought it in a different country and they still gave me 15% off a new one- it’s a great feeling!

    • Yes! I know right! That’s pretty amazing that you were able to get a deal for something you bought in another country. That almost never happens for most. It’s always great when you don’t have to bring your ugly side out to get some great customer service.

  4. You know I’d never noticed that they were named in alphabetical order, although I’d already concluded that Android people have sweet teeth (yes, not one sweet tooth. Multiple teeth hahaha)

    • Hahahaha! It’s usually something nerds notice. That one picture on the Anniversary post with the hubs and I wearing the matching green shirts, those are the Android OS systems from the beginning. Most people just think we’re obsessed with sweet things when they see it but there’s always that one that knows we’re Android fans, hahaha.

  5. Nice one! πŸ™‚ Sounds very nice.. I like Android… but I totally dislike anything to do with Microsoft.. esp the newer stuff… I don’t have problems myself, as am on older OS at work, but everyone with any new Windows stuff drives me nuts, as I seem to be the unofficial support person and never have I ever successfully managed to talk to Microsoft support… never… πŸ˜€ I have nightmare stories to tell πŸ˜€

    • Haha! We are complete opposites where Microsoft is concerned. I hate the older stuff. I adored Windows XP and Windows 7 but I hated windows 8 and I’m impartial to Windows 10. The minute Google makes gaming PCs, I’ll be all over that because Google Chrome is the only browser I use, haha.
      I can only imagine the nightmare that is a Microsoft call center! That’s why I’ve self taught a lot of what I know now.

      • Yeah! I am on W7 myself and I have been holding back on getting a new laptop because I just can’t deal πŸ˜€ am considering just getting something, wiping it and moving to Linux! and.. when it comes to PC trouble- google is a friend indeed.. I’ve sorted most people’s problems not because I know stuff but because I am able to google and read instructions πŸ˜€ I wonder how come they never think of doing same? πŸ˜€ but hey- cookies and kudos for me πŸ˜€

        • I always think that myself! People will ask me how to do something and I’ll either say “I don’t know, Google it.” or “I don’t know. I’m gonna Google it.” I dabbled with Linux for about a minute and then went back to Windows. I think I need to dabble more and really understand it fully before I go crazy, haha.
          All the cookis and kudos to you Queen Liz! πŸ˜‰

Your comments are awesome in the box below!

%d bloggers like this: